How to Pick-up Your Rental Equipment
After confirming your reservation, we will be available for you to pick up and drop off your rental equipment during specific times only.
Please review our rental agreement document before arrival.
Once you arrive, please back into the driveway.
It is not guaranteed that we will have someone onsite to help load and unload your vehicle. Please bring enough help.
Pick-up and drop-off hours are:
- Monday – Friday by appointment only
- 9:00am – 12:00pm, Saturday & Sunday
- no pickups or returns after regular business hours
Equipment returned dirty and not wiped down, will also incur a $25 cleaning fee. This will be strictly enforced.
Please do not ring the doorbell. The homeowner is not affiliated with Rio Rancho Party Rentals, and we wish to respect their privacy.
If you need assistance, please reach out to our customer service team by calling (505) 544-7368
Please do not leave any equipment outside unless prior arrangements have been made, and please pre-arrange any special pick-up or drop-off days and times with us before your rental.
Equipment Return
Your specific rental agreement should make it clear when to drop off your equipment, but our drop-off times are the same as our pick-up times:
- Monday – Friday by appointment only
- 9:00am – 12:00pm, Saturday & Sunday
- no pickups or returns after regular business hours
Directions
Pick-up and drop-off of equipment is done at our address:
1601 Grande Blvd SE
Rio Rancho NM 87124
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